SEPA Scheme Management
The principles governing scheme management are set out in the Single Euro Payments Area (SEPA) Scheme Management Internal Rules (see below).
SEPA scheme management comprises two functions. The first function involves the administration of the SEPA Credit Transfer (SCT) and SEPA Direct Debit (SDD) Schemes and the process of ensuring compliance with their rules, as set out in each of the respective rulebooks. The second function involves managing the maintenance and evolution of the schemes entrusted by the European Payments Council (EPC) to the Scheme Management Board.
Administration and compliance
The administration and compliance function of SEPA scheme management establishes and applies rules and procedures for administering the adherence process to the SCT and SDD Schemes. The administration and compliance function also addresses cases of claimed non-compliance by scheme participants with the scheme rules in situations where scheme participants are unable to resolve their grievances through local or national dispute resolution methods.
The administration and compliance processes aim to ensure that the SCT and SDD Schemes are administered in a fair and transparent manner at every stage in accordance with the rulebooks and general principles of applicable law.
Maintenance and evolution
The maintenance and evolution function of SEPA scheme management establishes and applies formal change management procedures with regard to the evolution of the SCT and SDD Schemes. The change management procedures aim to ensure that the schemes are kept relevant for their users and up-to-date, with structured processes for initiating and implementing changes to the schemes, the rulebooks and related documentation. An important component of change management is the inclusion of innovative ideas for enhancing the quality of existing schemes.
The maintenance and evolution function provides a structured and transparent means through which scheme participants, users and suppliers can engage in a dialogue with the EPC, so that proposals for change are openly considered by all relevant parties.
Role of the Scheme Management Board
The Scheme Management Board is responsible for performing the following functions of SEPA Scheme Management:
Scheme Management functions
- Management of the maintenance and the evolution of the EPC Schemes (supported by the Scheme Evolution and Maintenance Working Group).
- Interaction with the scheme end-users and relevant stakeholders (Scheme End-User Forum).
- Interaction with clearing and settlement mechanisms and other technical providers (Scheme Technical Forum)
Compliance functions, delegated by the EPC Charter and the SEPA Scheme Management Internal Rules to the Compliance and Adherence Committee
Appeals function, delegated by the EPC Charter and the SEPA Scheme Management Internal Rules to the Appeals Committee
- Appeals by scheme participants of decisions taken by the Compliance and Adherence Committee.
The Scheme Management Board will furthermore oversee the activities of the Certification Authority Supervisory Board (CASB) which is responsible for governing the ‘EPC Approved Certification Authorities’ in support of the e Mandates optional feature for SDD. The CASB handles applications from certification authorities who wish to become EPC approved in offering e-mandate services. For details on the CASB see this dedicated page on the EPC Website: EPC Approval of Certification Authorities.
Composition of the Scheme Management Board
The Scheme Management Board consists of maximum 25 members. In line with governance best practice and to ensure proper consideration of the interests of all stakeholders, i.e. payment service users and providers, a number of seats (including the Chair) on the Scheme Management Board are held by independent members. Independent members are not employed or otherwise affiliated with a scheme participant; a PSP community represented in the EPC; other service providers or a payment services user group or user association. Members of the Scheme Management Board are appointed for a two-year term, which is renewable.
The SEPA Scheme Management Internal Rules set out the requirements for the appointment of members. A member of the Scheme Management Board must be of good repute, possess appropriate academic and vocational qualifications, together with relevant work experience and a proven track record at a senior level in the payment services sector.
Scheme Management contact information
If a scheme participant wishes to contact the EPC with regard to scheme management-related matters not related to conciliation, complaints or appeals, scheme participants should submit their queries in writing to the following email address:
Scheme participants wishing to communicate with the Compliance and Adherence Committee or the Appeals Committee regarding conciliation, complaints or appeals should submit an application for conciliation, or file a complaint or an appeal or any information related thereto in writing to one of the following email addresses, as appropriate: