Early Movers Confirm: ISO 20022 Message Standards Generate Tangible Be...

Early Movers Confirm: ISO 20022 Message Standards Generate Tangible Benefits

A guide for payment service users on the impact of provisions in the SEPA Regulation regarding the use of the ISO 20022 message standards

13 July 12

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Provisions in the Regulation regarding the use of ISO 20022 also impact payment service users. What does this mean?

The European Union ( ) 'Regulation ( ) No 260/2012 establishing technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) No 924/2009' (the Regulation, see link below), defines 1 February 2014 as the deadline in the euro area for compliance with the core provisions of this Regulation.

As highlighted in the article 'The Time to Act is Now: Impact of the Regulation on Payment Service Users' in this Newsletter (see 'related articles' below); Article 5 of the Regulation details the use of the ISO 20022 message standards by payment service providers ( ) and payment service users ( ). Article 5 (1) (d) states that "must ensure that where a that is not a consumer or a micro-enterprise, initiates or receives individual credit transfers or individual direct debits which are not transmitted individually, but are bundled together for transmission, the message formats specified in point (1) (b) of the Annex are used". Point (1) (b) of the Annex to the Regulation specifies that such message formats are the ISO 20022 XML message standards.

Article 16 of the Regulation permits individual Member States to extend the deadline for compliance with some of its provisions to 1 February 2016. Article 16 (5) of the Regulation allows Member States to waive the requirement to use the ISO 20022 message formats for that initiate or receive individual credit transfers or direct debits that are bundled together for transmission until 1 February 2016, except in cases where a requests such a service. Article 16 (7) states that Member States must notify the European Commission by 1 February 2013 of the derogations that they intend to use.

should therefore make arrangements to adapt to the usage of ISO 20022 XML message standards in the customer-to-bank space in relation to files of payment transactions.

What is the ISO 20022 message standard?

ISO 20022 is not only a suite of message standards but a procedure proposed by the International Organization for Standardization (ISO) to develop message standards for all domains of the financial industry. ISO 20022 is a standard to develop standards, so to speak. The most innovative characteristic of ISO 20022 is its modelling methodology which decouples the business rules from the physical message formats. The models evolve with the business, while the formats evolve with the technology to benefit from the latest innovations. This results in the highest possible degree of automation, ease of implementation, openness and cost-efficiency. The ISO 20022 approach, therefore, offers a more efficient and faster way of developing and implementing message standards that serve as the basis for long term financial services solutions.

ISO 20022 reflects the global nature of the financial services industry, bringing together diverse commercial and financial needs. ISO 20022 creates a level playing field empowering a broad group of stakeholders including end users, suppliers and IT service providers to express their interests in a common work product whilst ensuring maximum transparency in the process. This cooperative and inclusive approach furthermore avoids a situation where multiple standards are developed by different groups in response to the same business need that may materialise in different areas or domains across the globe. At the same time, ISO 20022 supports multiple languages and character sets. ISO 20022 is based on modern tools for scheme creation, publication and use, allowing for even more efficient updates. The standard is aligned with internet technologies and targeted to address increasing industry requirements for application integration. Last but not least, the standard offers the necessary flexibility to incorporate additional requirements as it will evolve reflecting market needs. For more information, visit the ISO 20022 Website (see link below).

Why are the implementation guidelines published by the European Payments Council with regard to Credit Transfer and Direct Debits Schemes based on the ISO 20022 message standards?

Article 2 (17) of the Regulation defines the ISO 20022 XML message standard as "a standard for the development of electronic financial messages as defined by the ISO, encompassing the physical representation of the payment transactions in XML syntax, in accordance with business rules and implementation guidelines of Union-wide schemes for payment transactions falling within the scope of this Regulation." The 'implementation guidelines of Union-wide schemes' referred to in this definition would include, for example, the implementation guidelines published by the European Payments Council ( ) with regard to the Credit Transfer ( ) and Direct Debit ( ) Schemes, which are available on the Website (see links to ' Credit Transfer' and ' Direct Debit' below).

In the ISO process, business requirements are defined for all global markets. Different markets have different data needs. Thus, they may need to define their own version within the global standard, specific to their own situation. In this respect, the ISO messages have been adjusted to meet the Single Euro Payments Area ( ) requirements. The data formats as set out in the implementation guidelines are a subset of the global ISO 20022 standards. The role of the in defining the data formats therefore consists in identifying all necessary data elements for making payments as defined in the and Rulebooks within the global standard.

How to design a migration plan which helps individual businesses and public entities to transition to the ISO 20022 message standards - and the and Schemes - in time?

Jolanda Schekermans, Senior Business Analyst with SWIFT Standards, recommends that consider the following when preparing the implementation of the ISO 20022 message standards: " will have to use the ISO 20022 message standards as detailed in Article 5 (1) (d) of the Regulation subject to the application of the derogation specified in Article 16 (5). Some of the larger corporates may already be compliant, however many medium-sized and small businesses, which send and receive bulk files, are now faced with a short timeline of less than twenty-four months to adapt to the data formats and, ultimately, the and Schemes." The article 'Step Up to the Challenge: SWIFT White Paper Sets out Steps to Build a Migration Plan' (see 'related links' below) in this Newsletter offers detailed guidance. In summary, the following steps should be taken:

Plan the journey. All impacted organisations need a clear view of where they are starting, where they are heading and what they need to do to achieve compliance in time to meet the deadline.

Establish the 'as is' picture. Organisations should develop a full inventory of their clearing activities, channel by channel and transaction type by transaction type.

Create a ' checklist'. The migration checklist should reflect all of an organisation's workflows and obligations, including volumes and the strategic importance of payment instruments being used.

Ensure strategic alignment. migration provides an opportunity to take a fresh look at flows and infrastructures with a view to streamlining processes. It is also essential to consider compliance in the context of other impending market changes.

Develop a migration roadmap. The roadmap should reflect in-house projects, assess outsourcing opportunities and allow for close follow-up of projects and related timelines.

It is recommended that seek dialogue with their business partners and counterparties when assessing their 'as is' situation and comparing it to the migration requirements. Knowing all the facts will ensure that migration roadmaps are based on realistic assumptions. The Blog Series 'Get Ready for by February 2014. Early Movers on the Customer Side Share Lessons Learnt' provides valuable insight by project managers who have already successfully concluded migration to the Schemes and technical standards. Specific aspects addressed in this series, in addition to the implementation of the ISO 20022 message standards, include conversion of customer account data to the International Bank Account Number and the Business Identifier Code and how to choose the best IT strategy to achieve compliance of the existing IT architecture.

Why is progress in standards implementation in the customer-to-bank space driving forward automated processing?

Migration to the standards is a challenge for corporates, public administrations and government agencies however the implementation of the ISO 20022 message standards also provides with the opportunity to optimise standards usage. Corporate treasurers have a key interest in the benefits of standardisation. To date, they usually deal with a number of institutions in various geographical areas and have to adapt their treasury management systems to cope with different legacy instruments and formats. The benefits of standardisation in communication channel formats are therefore numerous.

In the mature payments market, corporates and public administrations alike collaborate with financial institutions to achieve harmonisation and standardisation in the customer-to-bank space. A good example of such collaboration specifically with regard to the ISO 20022 message standards is the Common Global Implementation (CGI) initiative, a global industry forum which brings together representatives of both the demand and supply sides. The CGI has recently published implementation guidelines covering payments, collections and reporting based on the ISO 20022 message standards. The CGI approach to ISO 20022 XML enables the user to benefit from a common business process to improve payment initiation and accounts receivable automation, including reliable transfer of the remittance advice or the remittance advice reference through the banking/ chain. In practice, this means that customers can take their cash management to the next level with help of a single global implementation.

The supporters of the CGI initiative focus on further aligning the interpretation of the ISO 20022 messages. As regards the use of these standards in , they suggest that the existence already of multiple interpretations of the ISO 20022 message standards; i.e. domestic variations of formats, threaten to undermine key objectives of the initiative, such as, for example: increased market harmonisation thanks to the convergence of uses and practices; improved efficiency in multi-country payment processing at a -to- (or -to-infrastructure) level and improved efficiency and provider choice for users. For further details on the CGI initiative, refer to the article 'ISO 20022 Message Standards: Too Many Flavours?' (see 'related articles in previous issues' below).

Early movers on the demand side of the payments market confirm that implementation of the ISO 20022 message standards generates substantial benefits. The ceramics manufacturing company Villeroy & Boch, headquartered in Germany and represented in 125 countries around the world, is a true pioneer. Villeroy & Boch embraced the vision early and moved swiftly. Dr Warncke, Group Financial Controller at Villeroy & Boch, comments: "We were fully aware that early movers have the most to gain, and therefore wanted to realise the benefits resulting from the harmonisation of the euro payments market as soon as possible." The group completed migration to in 2008 and migration to both Core and Business to Business in 2011. Villeroy & Boch processes some 175,000 credit transfers with a volume of 310 million euros and 25,000 direct debits with a volume of 75 million euros annually.

This player also anticipated the advantages of implementing the ISO 20022 message standards. Dr Warncke adds: "We executed our first ISO 20022 FileAct payments in August 2008. In the fall of 2008, 90 percent of our supplier payments were done through SWIFT using ISO 20022. The implementation of the ISO 20022 message standards reduces the complexities and application development times required to manage our payment architecture. Adapting to this global standard also allowed us to increase security and improve internal processes." For details on the migration experience of this company and additional implementation benefits, refer to the article 'Villeroy & Boch: 'The Long Term Benefits of Exceed the Short Term Efforts to Get There' (see 'related articles in this issue' below).

In summary, re-engineering financial services based on the global ISO 20022 message standards drives forward standardisation, automation and dematerialisation and therefore meets a key requirement of corporate treasurers. Upgrading the payment architecture to comply with ISO 20022 also allows both and such as businesses and public administrations, to realise the efficiency gains resulting from the implementation of the and Schemes.

Francis De Roeck is the Chair of the Standards Support Group.

Related links:

Regulation (EU) No 260/2012 establishing technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) No 924/2009



EPC Blog Series: Get Ready for SEPA by February 2014. Early Movers on the Customer Side Share Lessons Learnt. (Part IV details the benefits resulting from implementation of the ISO 20022 message standards)

EPC Video: SEPA for Billers

EPC Publication: Shortcut to the SEPA Data Format

EPC Website: SEPA Credit Transfer (see ' technical documents / implementation guidelines)

EPC Website: SEPA Direct Debit (see ' technical documents / implementation guidelines)

EPC technical document: Recommendation on Customer Reporting of SCT and SDD 

Related articles in this issue:

The Time to Act is Now: Impact of the SEPA Regulation on Payment Service Users. The SEPA Regulation includes provisions relevant for both the demand and supply sides of the payments market

Step Up to the Challenge: SWIFT White Paper Sets out Steps to Build a SEPA Migration Plan. A strategy to achieve SEPA compliance by 1 February 2014

Villeroy & Boch: 'The Long Term Benefits of SEPA Exceed the Short Term Efforts to Get There.' The group completed migration to SEPA Credit Transfer in 2008 and migration to SEPA Direct Debit in 2011

SEPA Direct Debit for Billers: Exception Handling. EPC Newsletter series provides support for billers preparing migration to the SDD Schemes

EPC Scheme Change Management: Annual Public Consultation Starts in May 2012. All stakeholders are invited to provide feedback on possible changes to the SEPA payment schemes

Related articles in previous issues:

EPC Newsletter: All Articles Published in the Section 'Focus: ISO 20022 in the SEPA Context'

ISO 20022 Message Standards: Too Many Flavours? Domestic specifications of the SEPA data formats risk preventing market harmonisation ( Newsletter, Issue 12, October 2011)

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