Learn More About Work Items Related to SEPA Credit Transfer and SEPA D...

Learn More About Work Items Related to SEPA Credit Transfer and SEPA Direct Debit to be Addressed by the New Euro Retail Payments Board (ERPB) Chaired by the European Central Bank

28 August 14

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The European Payments Council () has frequently pointed out that Single Euro Payments Area () compliance requirements that must be met by payment service users and providers are determined by the European Union (EU) institutions. These are the European Commission, the European Parliament, the Council of the EU representing EU governments and the European Central Bank (ECB). The European Commission and the ECB, respectively, have established several dedicated bodies to facilitate the dialogue on the process with market participants representing various stakeholder groups. The dialogue taking place within these bodies also addresses – and, consequently, impacts – the evolution of the Credit Transfer () and Direct Debit (SDD) Schemes managed by the . (To obtain an overview of the institutional landscape, i.e. the actors involved in the process at the European level and their interaction, visit the new infographic ‘ at a Glance’.)

This blog offers a brief recap of the roles performed by various actors at the European level with regard to the payment schemes. It also describes work items initiated by the newly established Euro Retail Payments Board (), chaired by the ECB, related to and SDD. Sources cited in this blog and documentation published by the ECB following the first meeting of the in May 2014 relevant to and SDD are included in the ‘related links’ below.

Recap: who does what with regard to and SDD?

With the introduction of the euro currency in 1999, the EU governments and EU institutions driving the process expected the banking industry to contribute the resources required to develop European instruments for electronic euro payments. In response to these expectations, the European banking sector created the in 2002. (The is an international not-for-profit association which makes all of its deliverables available to download free of charge on the Website. The is not part of the institutional framework and  therefore, has no role in the adoption of legislation or other regulatory initiatives establishing compliance requirements.)

The role of the : in close dialogue with the stakeholder community, the developed, among other things, the and SDD Schemes. The payment schemes, as set out in the and SDD Rulebooks, continue to evolve based on a transparent change management process which provides any interested party with the opportunity to participate. This evolution reflects changes in market needs and updates of technical standards developed by international standards bodies, such as the International Organization for Standardization. (For detailed information, refer to the Website page ‘ / SDD Rulebook Release Management and Scheme Development’.) It is important to keep in mind that the carries out the scheme management function subject to legal and regulatory conditions defined by the authorities.

The role of the European Commission and the EU co-legislators: the and SDD Schemes must comply with the relevant requirements set out in Article 5 of, and in the Annex to, the ‘Regulation () No 260/2012 establishing technical and business requirements for credit transfers and direct debits in euro’ (the Regulation) adopted by the co-legislators, i.e. the European Parliament and the Council of the representing governments, in February 2012. Article 13 of the Regulation empowers the European Commission to amend the technical requirements detailed in the Annex to the Regulation through delegated acts. (For detailed information, refer to the Newsletter article, entitled ‘Evolution and Oversight of the and SDD Schemes: the Role of the European Commission and of the European Central Bank’).

The role of the ECB: on 1 August 2014, the ECB commented in a press release: “Today marks a major milestone in the integration of retail payments in Europe. After 15 years of work, (…) has been successfully implemented for credit transfers and direct debits in the euro area. (…) The Eurosystem, which consists of the ECB and the national central banks of euro area Member States, has monitored the migration to and implementation of from its inception, facilitating open dialogue between all parties (banks, corporates, consumers, public authorities, governments and SMEs). This approach has contributed to the successful completion of for credit transfers and direct debits in the euro area, constituting one of the largest financial integration projects in the world.” Going forward, the evolution of the and SDD Schemes, among other things, will also be addressed by the , chaired by the ECB.

The composition and mandate of the

In 2010, the European Commission together with the ECB established the Council, which brought together representatives from both the demand and supply sides, including the , with a view to promoting the realisation of an integrated euro retail payments market by ensuring high level stakeholder involvement. On 19 December 2013 the ECB announced the launch of the , which replaces the Council. The will “help foster the development of an integrated, innovative and competitive market for retail payments in euro in the EU”.

The ECB points out that the ’s composition and mandate are “broader than those of its predecessor”. Seven representatives from the demand side (e.g. consumers, retailers and corporations) and seven from the supply side (banks and payment and e-money institutions) sit on the Board (compared with five each on the Council). They are joined by five representatives from the euro area national central banks and one representative from the non-euro area EU national central banks (all on a rotating basis). The is chaired by the ECB. The European Commission is invited to join as an observer. The ’s work will consist mainly of identifying strategic issues and work priorities (including business practices, requirements and standards) and ensuring they are addressed. (The is a member of the .) Following its first meeting on 16 May 2014, the published a statement setting out its work plan for the period 2014 through 2016.

working group on post-migration issues relating to and SDD

On 1 August 2014, the ECB pointed out that with migration to and SDD complete, “every month more than 2 billion payments will now flow across the euro area in new standardised formats.” Market participants across the euro area confirmed that the transition went very smoothly. EuroTreasurer, for example, commented: “There have been no public complaints about problems with transactions, and banks and corporate treasurers that EuroTreasurer has been in contact with did not report any difficulties due to the deadline.”

To ensure that any implementation and functioning issues which might prevent the payment schemes from delivering their full potential going forward are addressed, the set up a working group on post-migration issues relating to the and SDD Schemes. The working group is planning to address the following topics, among others: varying national implementations, additional optional services (AOS) and their effect on interoperability, various barriers (related to business rules) to the cross-border use of SDD, accessibility (ability to use a single payment account in the euro area), reachability of payment service providers () for and SDD, the continued use of conversion services, the use and validation of creditor identifier for SDD and implementation of R-transactions. (Possible exceptions to the normal execution of a direct debit collection include refunds, returns, rejects, refusals and reversals, commonly referenced as ‘R-transactions’ and described in detail in the SDD Rulebooks. On 10 July 2014, the published the document ‘Guidance on Reason Codes for SDD R-transactions’.)

The working group will gather and analyse information from relevant market participants and assess the issues in relation to their effect on the functioning of . It is not expected to deliver suggestions for and SDD business requirements or for technical implementation specifications, as this is a task for the /SDD scheme owner, i.e. the . The working group is co-chaired by the and the European Association of Corporate Treasurers (EACT) / BusinessEurope.

working group on pan-European electronic mandate solutions for SDDs

The members took note of the diversity of both the existing and planned electronic mandate solutions for SDDs and the lack of pan-European solutions in the making. They agreed that there was a short-term need to clarify the rules of the SDD Schemes governing electronic mandates in a way that was more open to all types of electronic mandate solutions. With regard to a longer-term perspective, the agreed that truly pan-European electronic mandate solutions needed to be found and implemented. This made it necessary to analyse the existing barriers to cross-border integration. This work will be conducted by an working group specifically created for this purpose.

The working group is expected to put forward high level recommendations to address legal, technical or any other issues which prevent pan-European e-mandate solutions from emerging and  being used. The working group will gather and analyse information from market participants ( and payment service users, on both the creditor and the debtor side) on their considerations of using or not using electronic mandates both in the national and cross-border context for SDD. Following this fact-finding exercise, it will assess the issues in relation to their effect on the functioning of . The working group is not expected to deliver suggestions for SDD business requirements or for technical implementation specifications as this is a task for the /SDD scheme owner, i.e. the . The working group is co-chaired by the and E-commerce Europe.

Alternative SDD scheme that does not include the unconditional right to refunds

The members discussed the principles outlined in a note prepared by a multi-stakeholder task force that had analysed the feasibility of an alternative direct debit scheme in that did not include the unconditional right to refunds. Although the representative of consumers stressed the importance of the unconditional right to refunds for payers, the members of the agreed that — if permitted under law — such a scheme could be launched provided that it followed, inter alia, the seven principles outlined by the task force. These principles are: i) ensuring full transparency to consumers; ii) limiting the list of goods or services that the scheme could be used for; iii) making collections subject to a maximum amount; iv) the consumer refund rights for unauthorised transactions remaining fully intact to ensure full consumer protection; v) making it easy for to determine which creditors are entitled to use the scheme; vi) no requirements for to check or monitor individual underlying transactions; and vii) having the potential to reach the legally defined adherence threshold for a pan-European direct debit scheme. members agreed: i) to recommend to the European Commission and the legislators that they consider a legal solution to clarify the refund rights in the context of a review of the Payment Services Directive; and ii) that such an alternative direct debit scheme in could only be launched once the review of the Payment Services Directive was complete and thus provided a clear legal background to allow for this.

The next meeting of the is planned to take place in December 2014.

Related links:



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