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Our organisation

As a membership association, the EPC relies on the active contributions of its members with expertise in different aspects of payments.

Our organisation

Without the involvement and technical knowledge of our members it would be impossible to develop and maintain the payment schemes that facilitate over 39 billion transactions each year or to formulate propositions to further harmonise payments.

About 400 payment professionals from across Europe who make up our 75 members and other stakeholders are the true mainspring of the work delivered by the . The 11-person Secretariat team orchestrates and supports their work, which is then approved by the governance bodies.

The EPC Board

Board members are representatives of members (except for the Chair, who may or may not be a representative of a member). Currently formed of 29 members, the Board acts as a collegial body involved in all the ’s major activities.
Composition of the EPC Board
Javier Santamaría

Javier Santamaría

Chair of the European Payments Council

Javier Santamaría is the Chair of the since June 2012, and has been one of its members since its creation in 2002. During decades as a bank employee, Mr Santamaría accumulated a broad and balanced expertise in the intertwined dimensions of payments – business-related, operational, technical – across different client segments and product lines, in the legacy and the innovative spheres, which he now further develops as an independent self-employed professional. He has been immersed in both cooperative and competitive environments. Besides payments, he is interested in other banking fields and continues to be actively engaged in academic matters. Mr Santamaría is also Chair of the Iberpay Board. Former Head of Operations and Business Services, he was Senior Vice President at Banco Santander until December 2016. He was a member of the Board of the Euro Banking Association and a Director of the SWIFT Board until the end of 2016.

Narinda You

Narinda You

Vice Chair of the European Payments Council and Head of Strategy and Market Issues at Crédit Agricole – Payment Services.

Narinda You is Vice Chair of the and Head of Strategy and Market Issues at Crédit Agricole – Payment Services. Prior to joining Crédit Agricole, she worked with Crédit Lyonnais, where her extensive portfolio featured assignments in corporate banking, communication and marketing as well as corporate market organisation and governance. With Crédit Lyonnais, Ms You also held the position of Head of Market Infrastructures and Innovation. She has been a member of the since 2004. In addition, Ms You represents Crédit Agricole in various other industry bodies both at national and European level, including the Euro Banking Association and the French Banking Federation. Ms You chairs the Payments Services Working Group of the European Association of Co-operative Banks.

Office holders

The Office Holders chair the governance bodies and other working groups.
Gijs Boudewijn

Gijs Boudewijn

Legal Support Group Chair 
Deputy Manager of the Dutch Payments Association

Dag-Inge Flatraaker

Dag-Inge Flatraaker

Mobile Payments Working Group Chair 
General manager Group Payments Infrastructure at DNB Bank

Barbara Hadfield

Barbara Hadfield

Compliance and Adherence Committee Chair 
Retired chartered accountant

Michael Hawkins

Michael Hawkins

Appeals Committee Chair and Chief Executive of the Brentwood Chamber of Commerce

Patrice Hertzog

Patrice Hertzog

Cards Working Group Chair
Manager, Payment Systems, at Crédit Mutuel – CIC Group

Alain Hiltgen

Alain Hiltgen

Payment Security Support Group Chair 
Head of Business Security Advice, Executive Director, UBS AG

Jean-Yves Jacquelin

Jean-Yves Jacquelin

Scheme Evolution and Maintenance Working Group Chair
Senior Payments Expert at Erste Bank Vienna

Dr. Christian Kleine

Dr. Christian Kleine

Audit Committee Chair 
Head of Operations Personal & Corporate
UBS Business Solutions AG

Gilles Leflambe

Gilles Leflambe

Scheme Management Board Chair

Kirstine Nilsson

Kirstine NiIsson

Nominating and Governance Committee Chair 
Head of Strategic Engagements and Relationships, Group Payments and Cash Management at Swedbank Group

Leonor Machado picture

Leonor Machado

Cash Efficiency Working Group Chair
General Manager at Caixa Geral de Depósitos

The EPC Staff

Our office is based in Brussels and has 11 team members from seven countries.

Etienne Goosse

Etienne Goosse

Director General of the European Payments Council

Etienne Goosse is the Director General. He has extensive professional experience across different sectors of the payments industry. He started his career with the Belgian central bank. He held executive positions at eurocheque International, Europay International and MasterCard Europe. In his previous assignments, Mr Goosse’s responsibilities included franchise management, legal and regulatory affairs, stakeholder management as well as finance and administration. He also has an extensive track record in managing governance as well as European and public affairs.

Bart Clarebout

Bart Clarebout

Manager / schemes

Silvia Di Lillo

Legal Adviser

Photo of Azra Dindo, EPC

Azra Dindo

Assistant

Christophe Godefroi

Christophe Godefroi

Senior Expert, Standards & New Developments

GH

Gert Heynderickx

Legal Counsel and Company Secretary

Olga Mamaeva

Olga Mamaeva

Assistant

Ruta Murnikaite

Communication Manager

ruta.murnikaite@epc-cep.eu
+32 2 739 16 92

Hélène Rasse

Helene Rasse

HR and Office Manager
 
 
 
 

Valentin Vlad

Valentin Vlad

Senior Business Analyst

Contractors

Marijke De Soete

Marijke De Soete

Senior Consultant 
Mobile Payments and Security