If my organisation does not have a valid BIC, what is the process for obtaining one and how long does this process take?

SWIFT is the registration authority for BICs. Contact SWIFT and request a valid BIC. This process may take at least a month.

Does my organisation require a valid BIC in order to become a Participant?

Yes, each organisation must have at least one valid BIC in order to become a Participant. Your organisation will not be able to adhere to the Scheme if it does not have a valid BIC.

If I have any additional questions while completing my adherence application, who can help?

The relevant NASO at the first instance and the EPC Secretariat.

If the EPC rejects my organisation's application, what options does my organisation have to try and become a Participant?

There is an appeal process in the event that an application is declined. Please consult the EPC Payment Scheme Management Rules for further details on this process.

Once my organisation's Adherence Agreement is submitted for consideration, how will the EPC decide whether my organisation qualifies for participation in the Scheme?

If details supplied in my organisation's Adherence Pack change after we have already submitted the Pack, is my organisation obliged to inform the EPC?

Yes.

If my organisation submits an Adherence Agreement and before or on becoming a Participant, is unable to become operationally ready for the Scheme, what steps can my organisation take to either withdraw the application or to request another date for becoming ready for the Scheme? How will other Participants know that my organisation has requested another date for participation or withdrawn the application?