Thousands of already participate in the schemes and offer the convenience of credit transfers and direct debits to their customers.
This page will tell you what every new scheme participant needs to know, as well as provide helpful information for any existing participant who wishes to consult the Register of Participants, notify the of a change in situation, or file a complaint about another scheme participant.
A community of banks or financial institutions from a non- country or territory which is not yet within the geographical scope of the Schemes (as set out in EPC409-09) can find here the Criteria for Participation.
Who can participate in the payment schemes?
Scheme participants are licensed in a Single Euro Payments Area ( ) country or territory, or by an appropriate European Economic Area regulatory body. As , they provide banking and/or payment services to customers, and accounts used for the execution of payments. These conditions are part of the eligibility criteria that can be found in full in the adherence guide.
To adhere to the schemes, an applicant must be reachable by other scheme participants and have the capacity to process transactions as soon as possible following the application date.
The application process and the information necessary to implement the schemes in a system are detailed in the toolkit for new scheme participants.
The publishes and regularly updates the Register of Participants. Any can therefore have access to the complete list of able to send transactions and / or receive them.
If a scheme participant’s contact or reachability details change and the Register of Participants therefore no longer carries accurate data for them, the scheme participant shall notify the EPC as soon as it is reasonably practicable to do so.
The Dispute Resolution Committee (DRC) is responsible for investigating breaches or potential breaches of the rulebooks following a complaint made by a scheme participant to the DRC.
Scheme participants wishing to file a complaint against another scheme participant may contact the DRC secretariat.
Further information is available in the EPC Scheme Management Internal Rules (SMIRs).