How should the PSPs inform the requesters (payers) about the outcome of the VOP check?

As specified in the SEPA Regulation, as amended by the Instant Payments Regulation (IPR), and in the VOP scheme rulebook, when the VOP response is a ‘No Match’ or a ‘Close Match’, the payers (requesters) must be informed accordi

How should credit transfers to non VOP scheme participants (e.g., non-euro zone PSPs, or non-EEA country PSPs) be handled?

A VOP scheme participant should not try to send VOP requests to non VOP scheme participants (e.g., based outside the Eurozone of the EEA or outside the EEA).

Is it planned to publish standards for ISO20022-messages for the customer-to-bank-sphere related to the VOP scheme?

At the moment, only inter-PSP API specifications were published, and it is not foreseen to publish ISO20022 messages for the customer-to-bank space.

Should the reason code provided in the VOP Response be displayed back to customer (Requester)?

According to the IPR, the Requesting PSP must notify the Requester about the outcome of the VOP check. It is up to the Requesting PSP to decide how to comply with this requirement.

In case a customer (Requester) wants to execute a payment by discarding the VOP result and the warning message (i.e., in case of no match/verification check not possible/no response) and it has resulted in financial loss, who will be liable?

For liability related questions, please refer to the Regulation (EU) 260/2012 as modified by the Regulation (EU) 886/2024 (Instant Payments Regulation - IPR), and to the Clarification of requirements of the

Will the EPC propose a standardisation of the bulk process?

In the second half of 2025 the Verification Of Payee Working Group will look into the possibility to give guidance about the bulk process.